Skin concern
Under-Eye Concerns
Under-eye concerns are often misidentified, and not every one is treatable. We find the cause first and tell you if treatment will not help.
Under-eye concerns are the most commonly misidentified thing we assess, and a wrong identification costs more here than anywhere else. What people call dark circles, tear troughs or looking tired turns out, on examination, to be at least five separate things, often two or three at once. The skin here is thin and mobile, and mistakes show, so the first step is working out which of them you have.
What "tired eyes" usually turns out to be
True hollowing is a loss of support beneath the skin. The tear trough deepens into a groove running from the inner corner of the eye towards the cheek, and its shadow looks dark even where the skin has no extra pigment. Pigmented darkness is a brown or grey tint in the skin itself. It often runs in families, is more common in deeper skin tones, and barely changes whichever way you tilt your face. Vascular darkness is the blue or purple cast of blood vessels showing through skin thin enough to be translucent. Crepey texture is fine, crinkled skin that is short of water and collagen, not volume. Fluid puffiness is usually worst on waking and settles as the morning goes on. These look alike across a desk, but each responds to different treatment.
Why identification comes before anything else
You can do a rough test at home. Tilt your head back and look up towards a light. A hollow softens as the shadow fills, while true pigment stays where it was. Then gently pinch a little skin at the outer corner and watch how quickly it settles. Skin that crinkles and returns slowly points to skin quality, not volume. That distinction decides the treatment pathway, and sometimes shows there is no suitable treatment.
What tends to make it worse
Poor sleep, salt, alcohol and allergy all show here first, because this is the thinnest skin on the face, over tissue that holds fluid readily. Hay fever and habitual eye rubbing drive both puffiness and pigmentation, and rubbing is one of the few habits that visibly worsens the area by itself. Sun exposure darkens pigmented circles as it darkens pigment anywhere. That includes daylight through a car's side window, which over a Hampshire spring of driving adds up to more than most people realise. A stripped barrier makes crepiness worse, heavy eye creams can leave small white milia, and dragging the skin to remove make-up is best avoided.
The realistic pathways, and what each is not for
Where the concern is skin quality, thin and crepey but not hollow, polynucleotides are the option most often discussed. They may support hydration, elasticity and repair over a short course, and they do not add volume. Small raised bumps for a day or two afterwards are usual, and feel odd more than sore. Where the darkness is pigment, the work is pigment management: daily sun protection and medical-grade skincare. It is slow and does nothing for a shadow. Where the hollow is structural, tear trough filler is sometimes discussed and always approached cautiously, because the area tolerates very little product and holds water. Vascular darkness responds poorly to most of these options. Injectables do not treat fluid puffiness or a prolapsed fat pad. The under-eye is the area where we decline treatment most often.
What a consultation looks at
Your practitioner assesses the area in more than one light and position: at rest, looking upwards and smiling. As the light moves, a hollow, a shadow and a pigmented patch become easier to tell apart. Your history matters as much. You will be asked how long it has been there, whether a parent has the same, whether it is worse on waking or by evening, and about your allergy and thyroid history, sleep and skincare. Skin quality, laxity and the position of the cheek below are assessed too, because the under-eye rarely changes independently of what sits beneath it. Consultations run at our Bedhampton clinic near Havant, serving Portsmouth, Waterlooville and Denmead, and at our Winchester clinic on Jewry Street from 8 December 2026.
When it belongs with your GP
Not everything around the eye is cosmetic. Swelling that comes on suddenly, affects one side only, or comes with pain, redness or any change in vision needs same-day medical attention, not a clinic appointment. Puffiness with fatigue, weight change or feeling the cold can point to a thyroid or kidney problem. Persistent itching and swelling is often allergy or eczema, which should be treated first. An eyelid that has begun to droop by itself, or a new lump or mole on the lid margin, should be seen by your GP.
For most people the best start is a skin consultation, where the cause is identified before anything is planned. Results vary between individuals. Sometimes the most useful outcome is being told that sleep, sun protection and a good concealer will do more for you than anything we could inject.
Frequently asked questions
Why do my dark circles stay even when I am sleeping well?
Because most under-eye darkness is not caused by lack of sleep. It comes from anatomy, pigment or blood vessels showing through thin skin. Sleep, salt and alcohol affect fluid and puffiness, which is why a bad night makes the area look worse, but they are rarely the underlying cause. If the darkness is there on your best-rested morning, the cause is structural or pigment-related, and the consultation sets out to identify which.
Is under-eye filler a good idea?
Sometimes, in selected cases, and it is the treatment we decline most often. The tear trough tolerates very little product and the tissue holds water readily, so a result that looks right at two weeks can look puffy months later. It may suit a structural hollow in someone with good skin quality and no significant fluid retention. It does nothing for pigmented or vascular darkness.
Are under-eye circles hereditary?
Often, yes. Pigmented circles in particular run in families and are more common in deeper skin tones. The shape of the orbital bone, which decides how much shadow the area casts, is inherited too. Inherited does not mean untreatable, but expectations are set around improvement, not removal. Results vary between individuals.
What actually helps crepey skin under the eyes?
Skin quality can respond better than people expect, provided the concern is the skin itself and not the shadow beneath it. Daily sun protection, an eye-appropriate routine and, where suitable, regenerative treatments such as polynucleotides work on hydration, elasticity and repair over a course of sessions. None of them fills a hollow, so the first step is establishing which of the two you have.
Possible pathways
Treatments often discussed for under-eye concerns
Suitability is always assessed at consultation. These are options to discuss, not recommendations.

Injectable Treatments
Dermal Fillers
Lip fillers and facial volume restoration with premium Juvederm hyaluronic acid, always after a consultation and always placed conservatively.

Skin Boosters & Regenerative
Polynucleotides
A regenerative injectable therapy that supports the skin's own repair processes, often discussed for the under-eye area, skin quality and early ageing.
Consultation-led care
Start with a conversation about your skin
Every treatment starts with a consultation. We assess your skin, go through your options and tell you what is realistic for you. There is no obligation to proceed.